What we do

Capability Building

If results are going to have lasting impact, the workforce must be trained in how to deliver and sustain them. For this reason, capability building is integral to our work from day one.

We have extensive capability building experience

Capability building is in our DNA; our consultants have assisted numerous clients to build capability throughout their organisation. Our people work closely with your managers, supervisors and front-line personnel to build their skills in the areas that drive operational performance.

INSEAD and Partners in Performance launch Continuous Improvement programme

INSEAD, the business school for the world, together with global management consulting firm Partners in Performance has launched a new jointly designed digital course, ‘Leading Continuous Improvement’. This is the first time INSEAD has co-created an online course with content from both a consulting firm and INSEAD academics.

Interested in learning more?

The 16-week accelerated programme combines online learning with problem-solving to equip managers and business improvement specialists to make critical decisions and implement effective change management programmes in their own organisation.

The course is delivered online through a range of digital and virtual tools, including videos, case studies, simulations, assessments and project work. It also includes interactive discussions and Q&A sessions with CI Practitioners, INSEAD academics and participants building a diverse learning community.

After two successful cohorts, the programme will run again for cohort three during January 28th - June 4th 2021 and it will then continue biannually.

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The first phase, Leading Organisations in Disruptive Times, is created and delivered by academics from INSEAD’s Organisational Behaviour faculty, led by Affiliate Professor of Strategy Chengyi Lin. This component of the programme examines power and influence dynamics in organisations, including effective network development. It helps managers and change leaders acquire skills for discerning the organisational culture they really have – not just the one they wish for – and how to shape that culture.

Commenting on the programme, Affiliate Professor Chengyi Lin said, “INSEAD is delighted to partner with Partners in Performance to create this joint programme. This partnership combines the expertise in continuous improvement process design from the Partners in Performance team and INSEAD’s deep knowledge in leadership and organisational behaviours.”

“In a time of change, leaders need both the technical know-how and the leadership capabilities to shift mindset, manage the transformations and generate impact. We hope our participants will be able to integrate both sets of skills through this programme and apply to their business challenges,” he added.

Partners in Performance Continuous Improvement practitioners, led by Director Wilhelm Schultz, have created the second phase, which they also teach via the online learning platform. This component provides a set of tools to build alignment and ownership around a shared outcome within an organisation and create demand for improvement. From here, they explain how to establish an ‘implementation machine’ that continually generates, prioritises and implements practical ideas to increase productivity and drive performance.

Director Wilhelm Schultz said, “We are excited to be partnering with INSEAD on this distinctive capability building approach. The programme brings together the best of INSEAD’s knowledge about leadership and Partners in Performance’s track record of delivering lasting operational impact. This course will provide valuable skills and tools to our clients – both at an individual and organisational level. We look forward to seeing you online.”

Click here for further information on the programme content and pre-requisites
I liked the mix between the INSEAD and Partners in Performance methodologies. One is more organisational and behavioral, whereas the other is more practical and ‘industrial’. The mix is important to lead Continuous Improvement across organisations.COHORT 1 PARTICIPANT
It is a great combination of INSEAD change management principles and Partners in Performance CI. The modules work well together. Having a project to work on really makes you have to think and you absorb the content more because of this. It was really good to be able to do peer reviews to see how others had interpreted the material and also to receive useful feedback from peers. The group discussions and Q&A's were also useful and it was good to understand some of our client perspectives, particularly as I don't normally get the opportunity to have this contact.COHORT 2 PARTICIPANT

Partners in Performance-Continuous Improvement practitioners

Maximum flexibility to develop your leadership skills for a transforming business landscape

The Leading Continuous Improvement programme qualifies as the leadership element of the INSEAD online Leading in a Transforming World certificate

Two years to complete your certificate and build your leadership skills for a transforming world.

The INSEAD Online Certificate: Leading in a Transforming World is a formal recognition of continuous professional development in the leadership skills needed today to succeed in a transforming disruptive landscape. The certificate allows you to strategically plan your development needs at a pace that fits your career progression and financial investment. Simply complete three programmes over a two-year period, and benefit from a 40% reduction fee upon your enrolment on the third programme, to help support you finance this investment in your professional development.

Programme requirements

Complete three five-week programmes within a two-year period*

1. Strategy
  • Strategy in the Age of Digital Disruption

2. Leadership

  • Developing Emerging Leaders or
  • Leading Organisations in Disruptive Times (Leading Continuous Improvement qualifies as completion of Leading Organisations in Disruptive Times)
3. Digital Transformation and Innovation
  • Innovation in the Age of Disruption or
  • Building Digital Partnerships and Ecosystems or
  • Design Thinking and Creativity for Business

Value proposition

First-class education

The INSEAD Online Certificate provides you with a credential and formal recognition from the top global business school in the world. Learn from world-class thought leaders and acquire the essential skills needed to succeed in a transforming world.

High impact

Focusing on maximum business impact, the INSEAD Online Certificate enables you to learn within the context of your actual job and organisation. You will complete carefully crafted Action Learning Projects (ALPs) on every programme, while being guided by specialised Learning Coaches ensuring you achieve your development goals.

100% online

Designed specifically for busy executives and teams, INSEAD Online programmes give you the flexibility to develop your skills at your own pace, through an innovative platform, and a rich blend of content - including videos, quizzes, reflections and discussions tailored for the online format.

Click here to for more information on this INSEAD programme

We employ multiple approaches to building capability

Through formal training and coaching on-the-job, your people build the skills needed to lock in the gains we make with you, and acquire the competence to drive improvement both now, and long after we have left.

  • On-the-job training: We work one-on-one with your people to identify and resolve the organisation’s critical issues. In doing so, we train them in our approaches and methodologies, building their skills and confidence so that they can in turn pass this on to others throughout the organisation.
  • Classroom training: We use more formal classroom training sessions to broadly disseminate our methodologies and tool kits throughout the organisation as they are needed. Classroom training is available to our clients, both:
    • Onsite, as part of an engagement, and
    • Offsite, as a tailored standalone training programme.
We have well over 600 training tools and materials that allow us to customise formal training programmes that address your organisation’s specific needs. All our training courses are highly participative, and provide practical, on-the-job exercises so participants can begin applying what is learnt in the classroom, to their role.
  • Role modelling and coaching: The methodologies and toolkits learnt in the classroom environment are then rigorously applied day after day on-the-job by the participants with support from a Business Coach to act as a role model, coach and support as they master the skills so they become second nature.
  • Testing competence by the ability to deliver results: Building competency is more than simply training your staff. Our consultants track and measure your people’s demonstration of competencies on the job, supporting them to “hard-wire” ongoing performance improvement into your organisation’s culture. This can only happen when your people have the right skills and tools, and when their objectives are aligned with your organisation’s strategy.

Our capability approach and training materials are highly respected by clients

We’re proud of the impact our capability programme has made over the past 12 months:



Where we work