Leadership Team

Malcolm Allen


Risk-takers are people who see an opportunity and aren’t afraid to go after it, even if it could mean losing down the line. Entrepreneurs are risk-takers with a vision to disrupt and fill a void. Malcolm Allen is one of them. As a founder of both a telecommunications procurement business and an Australian start-up, Malcolm has brought his entrepreneurial spirit and drive to Partners in Performance.

As leader of our Digital, Telecommunications, and Robotic Process Automation practices, and head of our Papua New Guinea office, Malcolm’s leadership experience spans over 20 years. Beyond founding his own businesses, Malcolm has been a successful consultant at McKinsey & Company, the CEO of Westel/Concentrix, and Head of Special Projects at Vodafone. His focus is on business improvement, specifically within the digital, telecommunications, financial services, private equity, mining, and oil and gas industries. Malcolm truly transforms businesses.

Starting life on the Turkish/Russian frontier and then moving to Nigeria and Holland, Malcolm has seen the world through the eyes of both a child and an adult. He has lived within several cultures and has adapted to each. He settled in Australia where he now lives with his wife and four children. Malcolm is keen on discovering and enjoying fine wines and finds great satisfaction in climbing the highest mountains he can lay his eyes on.

Career snapshot

  • Accelerated construction performance by 30% within six months for AU$20bn fibre-to-the-premises roll-out
  • Reduced sustained unit costs by 30% within nine months at a remote gold mine
  • Delivered AU$200m in annual infrastructure procurement and operations savings within 12 months for a large retail bank, locking the savings in as one of the world’s largest telecommunications service contracts and major organisational change programmes
  • Identified AU$30m per annum in savings and improved supply-chain opportunities for the state operations of a large international miner
  • Identified AU$220m in savings for a coal seam gas client, with major drivers of the benefit including the optimisation of engineering and supply-chain economics, as well as increasing remote telemetry use
  • Highlighted a 20% productivity improvement for a medium-sized Australian open-cut coal miner, substantially restructuring and reducing crewing costs
  • Delivered AU$50m per annum turnaround for an international pharmaceutical business in response to a major industry regulatory reform
  • Established a new AU$50m EBIT-per-annum business line for a financial services firm, leading the team that identified the opportunity, building the case for the board, and assisting in establishing the pilot business over a 12-month period
  • Launched a new line of products for a large Australian telecommunications company, after stopping 80% of business initiatives and refocusing the resources involved
  • Evaluated contract miners, coal miners, and mining services companies, including international explosives businesses as part of sales or acquisition processes


MBA from the Graduate School of Business (Chicago and Melbourne Business School) and MA from Cambridge University.