Meet our people

Mark Potter


Mark is at his best in environments where there is a strong results focus and determination to succeed; where it is seen as a positive to have a bold vision, practical path forward, and ability to partner with others to achieve outstanding results. He enjoys innovating, collaborating, building strong relationships, developing teams, and team members, shaping solutions, initiating and driving change, and making challenging things happen. He is extraordinary at strategically applying technology to enable organisations to achieve their goals.

Over the past 25 years, Mark has compiled an impressive track record in both management consulting and corporate leadership roles. He can conceive solutions to complex client problems, develop buy-in from key stakeholders, structure relevant and compelling value propositions, and shape and lead technology enabled transformation. He has led large-scale productivity programmes - reducing IT Opex by over $200m p.a. at CBA.

When he’s not working, renovating his new house, or playing basketball, Mark will be scuba diving or travelling the continent of Africa with his wife and two sons. Some of his scuba diving highlights include cenote/cave diving in Mexico and exploring pristine, remote stretches of the Great Barrier Reef on a ‘liveaboard’.

Career snapshot

  • Avoided circa $500m capex investment by adopting an ‘as a service’ model for Institutional Lending
  • Successfully re-platformed banks (~ 200 branches) in China, Indonesia, Vietnam and India onto Oracle’s Flexcube
  • Implemented a broad-based simplification and cost management programme, reducing IT operating expense by circa $250m p.a.
  • Accountable for the introduction of a world class project governance and delivery approach, improving portfolio performance and transparency
  • Introduced dynamic, performance-based contestability into automotive repairer industry, reducing insurance claims cost by circa $100m p.a.
  • Digitisation and automation of insurance assessing and claims processing, significantly reducing claims approval and processing lead-times from approximately eight days to four hours
  • Implemented a global IT strategy for a leading chemicals company


  • Structural Engineering and Bridge Design, University of Sydney
  • Exec Ed, Business and IT, MIT Sloan School of Management