Running an underground coal mine can be very challenging as many of the key processes are in series, and all need to be aligned with each other and operating at the target rate to get the tonnages out. Development carried out by a continuous miner is often the bottleneck of a longwall mine – but at PIP, we have found a clear way to drive performance based on input behavioural Key Performance Indicators (KPIs). Our focus is on what needs to get done, not on tonnage, as we find cutting coal is the easy part. The hard part is getting all the activities away from the face completed on time and to schedule. By developing a simple schedule with tools we help the Supervisors proactively manage the work.
Our client, a major underground coal mine faced worsening water issues and declining tonnages. We applied our SPIN methodology to double the availability of pumps. In parallel, we helped the operating teams to focus on cutting tempo and continuous miner uptime. As a result, our client achieved a 35% improvement in tonnage over six months.