Tom brings over 30 years of experience in management consulting and executive line management across industries, including mining, manufacturing, telecommunications, and banking. Based in Kuala Lumpur, he is a Director for South East Asia, where he leads our fast‑growing Asia region and our global Organisational Effectiveness Practice.
Tom has spent numerous years in executive line management in Malaysia and Australia, including six years as Chief Commercial Officer of a leading telecommunications provider. He also spent eight years as Associate Principal with McKinsey & Company, where he helped establish the South Africa office.
Tom has collaborated with clients in Australia, South Africa, Europe, South East Asia, New Zealand, Latin America, and Nigeria, supporting them with operational improvement, commercial management, and business strategy engagements.
Tom is passionate about utilising his experience both as a strategy consultant and as a senior line executive to empower his clients. His background helps him guide them wisely through their operational and organisational improvement journeys. He believes solid practical experience can provide far better insights into what will work on the frontline, versus just plain theory.