Managing work crews spread out over large areas can be challenging. It is often difficult to effectively plan and schedule so many teams’ work, and then monitor their activities and performance, to make every day as productive as it can be for every crew.
In our experience, there is typically significant improvement possible in this area. Improvements typically come from:
There are two main areas where we support our clients to achieve excellence through their field forces:
We work closely with the field managers and their teams to identify the key drivers of, and solutions to, unproductive time. To do so, we typically follow a three-step process to:
In addition to increasing time on-task, we typically find that field forces can improve the quality and speed of their work as well. To do this, we coach extensively on performance measurement, management and improvement. We enable these improvements by helping clients bring complete transparency to operations management, so everyone knows what work is assigned, and completed, each day. We help put in place systems to ensure that individuals are accountable for performance and managers are active problem-solvers and coaches. We coach Supervisors or Field Managers to reduce their own administrative workloads, become proactive coaches to their teams, drive performance and embed continuous improvement into their crews.
The operations group of a large oil and gas company were consistently falling short of production targets and senior management felt they had little control over the contractors in the field. We helped the client increase gas production by 29%, reduce variability in production versus forecast, from 20% to 1%, and increase work-plan compliance by 24%.
Actions taken included:
Partners in Performance has been able to deliver significant and sustainable savings (above 15%) quickly and efficiently. Our people were coached and quickly improved their skills and experience. My lasting impression has been a focus on the relentless pursuit of improved performance.LEN, PROCUREMENT MANAGER, STEEL INDUSTRY