There is no them and us, or client and consultant dividing wall. We believe that to deliver meaningful change and drive exceptional results, working together as one team is essential.

We are demanding partners, but this does not mean we hurl instructions from across the river telling your team how to build a raft. We stand beside them working together to build the raft and then climb aboard and cross the river together.

At the end of an engagement with Partners in Performance, you will have a high‑performing team that is delivering the right things, at the right time, in the right way. A team that owns the result, can continue to get the result, and buys into how to achieve the result.

'No harm' is one of our core values, and it guides everything we do.

We believe that a zero‑incident rate is achievable everywhere. Deeply embedded in our internal culture and external approach, we treat safety with the seriousness it deserves, and we have created a culture where our people are empowered to always put safety and wellbeing first.

'No harm' means thinking through the consequences of our actions and systematically eliminating unnecessary risk. This goes far beyond ‘following the rules’ – it is about acknowledging the responsibility that each of us has to protect ourselves, the people we work with and the environment in which we live.

Organisations are facing growing pressure to operate sustainably. Our role is to enhance their culture and build new sources of competitive advantage, all while reducing environmental impact.

As a firm, we uphold the principles of the International Council on Mining and Metals (ICMM) Sustainable Development Framework and of the UN Global Compact.

Building high‑performing teams is central to how we deliver results and is key to enabling lasting impact within an organisation. To achieve a high‑performance organisation that is continuously improving, new capabilities will be required in both the frontline and management team, as well as the Continuous Improvement team itself.

If results are going to have a lasting impact, the workforce must be trained in how to deliver and sustain them. For this reason, capability building is integral to our work from day one.

Dedicated to building real and lasting capability at both a team and individual level, we work 'in‑the‑line', not as a separate project. Our team is embedded in a department or operation to foster accountability and skills transfer to make continuous improvement the way business is done. This ‘show me – don’t just tell me’ approach speeds up and increases the quantity and quality of skills transferred and ensures all levels of the organisations have the tools, knowledge and confidence needed to be successful.

'Wiring' is the people behaviours, systems, and processes that, in combination, define the level of transparency and rapid decision‑making your organisation is capable of.

We believe strategy is only the start, and invest substantial time and energy ensuring the necessary capabilities are embedded across the organisation to fully implement your strategy and achieve and exceed targets.

An organisation’s 'wiring' creates the culture and environment where a strategy will either thrive or struggle. Successful organisations link their strategy with desired values and the behaviours necessary for success. These are then designed into the 'wiring' of the organisation and cascaded down through all levels. The expected behaviours become part of the day‑to‑day for all employees and position the organisation to achieve high performance.

We make hybrid work.

From our inception, over 25 years ago, we have leveraged a remote operating model both for our global support and consultants.

Virtual working comes naturally to us, and has been a core part of how we work as supporting technologies have progressed – allowing us to comfortably and effectively deliver both remotely and on site. Our hybrid operating model enables us to pivot quickly, adapt to new opportunities and unexpected events, and provides seamless access to our global expertise.

Leveraging our own experience, we help organisations look at how best to adopt a dispersed operating model, tailor it to make it ‘fit for purpose’ and ensure it works effectively.