Our client needed to coach the senior team to turn around transformation efforts and ensure continuous delivery of benefit to customers and front-line workers.
With hundreds of millions of dollars spent and little achieved in terms of front‑line benefit, they were under growing pressure to change course.
in customer and front-line outcomes
driving real change
Align all stakeholders on transformation objectives, priorities and measures of success
Construct a transformation portfolio with the top‑10 most critical projects by collating feedback from 70+ stakeholders
Implement a robust, agreed benefits measurement and tracking process
Re‑design the project funding approach, improving transparency and budgetary control
Structure and coach multi‑disciplinary, self‑managed teams with rigorous project management disciplines
Develop and implement 'Agile' approaches to governance, cutting red tape and addressing roadblocks